After much frustration and the volume constantly going to zero ( even holding the + volume rocker button didn’t work as the – button was working against me constantly resetting to zero and same for the onscreen icon) and freezing my laptop making it virtually unusable. Do let us know if you need any further assistance, we'll be glad to assist you. 6657/Hots.exe These are two different programs to Windows, so it doesn't migrate mixer settings, and the culprit is bad design by Blizzard. 6653/Hots.exe, then update and launch from.